Microsoft Phone Scam
The CIS Help Desk has
received several reports of TC employees receiving phone calls from individuals
claiming to be from Microsoft Support. The caller advises them that a virus has
been found on their computer and offers remote support by directing the user to
a malicious web site.
If you receive a call, please do not provide any
information, just hang up. If you are able to, please log the date, time and
caller ID if any appears and send that information via email to the CISHelpDesk@tc.columbia.edu.
If you have already received a call and accessed a
link or provided any information, please contact the CISHelpDesk immediately so
that we can attempt to prevent any further damage.
Additional information on the phone scam can be
found on the following Microsoft site:
If you have any questions, feel free to contact
the help desk at x3300 or me.
Director, Lanteam and Help Desk Technologies
Teachers College, Columbia University