Columbia Student Medical Insurance
Prescription Drug Claim Procedure
When obtaining a covered prescription, please present your Aetna ID card to an Aetna Preferred Pharmacy along with your applicable Copay. The pharmacy will submit a claim to Aetna for the drug.
When you need to fill a prescription and do not have your ID card with you, you may obtain your Prescription from an Aetna Preferred Pharmacy and be reimbursed by submitting a completed Aetna Prescription Drug claim form. A claim form is available at Aetna's website or by calling Aetna Pharmacy Management at (800) 238-6279.
You may obtain your Prescription from a Non-Preferred Pharmacy and be reimbursed by submitting a completed Aetna Prescription Drug claim form. You will be reimbursed for covered medications at the Reasonable Charge allowance, less any applicable Deductible, directly by Aetna. You will be responsible for any amount in excess of the Reasonable Charge. Please note: You will be required to pay in full at the time of service for all Prescriptions dispensed at a Non-Preferred Pharmacy.
Claim forms, pharmacy locations, and claims status information can be obtained by contacting Aetna Pharmacy Management at 800-238-6279.
When submitting a claim, please include all Prescription receipts; indicate that you attend Teachers College, Columbia University , and include your name, address, and student identification number.