Before becoming a faculty member at Teachers College, Victoria directed training and development, learning, and organizational change interventions at the United Nations Children's Fund. She also served as a Southeast Asia Representative for World Education, a not-for-profit specializing in learning solutions for international development.
Victoria 's current research and consulting are on organizational learning and change. She has collaborated with Martha Gephart in developing a framework and instruments to guide system level learning and change. She has developed a diagnostic tool for organizational learning with Karen Watkins that has been used in private and not-for-profit settings. And she has worked with Kathleen Dechant and Elizabeth Kasl on a model and diagnostic tool to improve team learning. Her early work focused on informal learning and Action Learning.
She has undertaken research and consulted in a variety of private and public organizations, including: large companies in the energy, financial, pharmaceutical, professional services, telecommunications, and utility sectors; in not-for profit and government agencies in various countries; and in institutions of higher education.