Computer Security Notice: Phishing Scam | Teachers College Columbia University

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Computing @ TC

Computing @ TC

Computer Security Notice: Phishing Scam

In November I sent a similar message. I would like to alert you that recently there has been an uptick in nefarious cyber behavior. For example, you may see pop ups that look like this:

 

phishing-12-16

(click here for larger image)

Please do not follow the directions on the screen, but rather close your browser, clear the cache on the browser (from the beginning option) and scan your computer for viruses.

I understand that we all we all receive unsolicited email and phone calls. Please remember not to give out over the phone, by text or by e-mail your personal information which includes:

  • Name
  • Address
  • Telephone #
  • Work information
  • Passwords
  • Social Security numbers
  • Drivers License and Passport information

Please note: there are some legitimate companies using these tactics to get you to subscribe to their services.

Do not let anyone into your computer that is not from CIS IT or a verified computer repair center.

The risk is too great for you not to verify them through us.

CIS at TC and major reputable companies will not ask you for your username and password virtually or by phone.

Here are some common warning signs to look for to see if a message is fake:

  • Sense Of Urgency, Threatening Language
    Does the message urge you to take action right away? Common tactics include threatening account closures.
     
  • Request for Personal Information
    Are you asked to take actions that reveal personal information like account numbers, passwords, or credit card numbers? Most reputable organizations will not request this information from you via email.
     
  • Typos, spelling mistakes and bad grammar are clear warning signs that an email is fraudulent.
     
  • Strange Links
    Hover a link to see its destination. The link displayed should be the same as the actual destination.
     
  • Generic Salutations - Dear Sir or Madam, Dear Valued Customer
    Organizations that you work with already have your information. They will address you by name and include a portion of your account number.

Other good examples and information about phishing e-mails, calls, and scams can be found at:

http://www.microsoft.com/security/online-privacy/phishing-symptoms.aspx

If you are approached online, via e-mail, text, browser pop-up, please do not respond. Remember to think before you click. If you think your computer has been compromised and you need help to fix or verify, please call us at 212.678.3300. Or open a Service Desk ticket by clicking the Service Desk icon at the top right hand corner of the portal page.