Faculty Support

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Teachers College, Columbia University
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Computing and Information Services (CIS)

enabling the productive use of technologies for teaching, learning, research, administration, and outreach

Faculty Support

CIS provides a diverse range of campus technology support to faculty for teaching, learning and research. Our technology support staff strives to quickly, courteously, and effectively meet your technology needs.

 

Service Desk

The Service Desk is your first point of contact for technical support for campus information technology services such as:

  • PC and Mac Problems (Desktops and laptops must have a TC tag in order to be serviced by the Service Desk--The tag will say "Property of Teachers College”)

  • Setting up hardware or software for the first time

  • Campus network, Internet and phone connections

  • College Internet accounts and passwords

 

For assistance, drop by Grace Dodge 70, call 212-678-3300, email servicedesk@tc.columbia.edu, or click the red Service Desk icon on the TC Portal. 

 

Need more in-depth help?

We also offer consultation services. If you would like one-on-one assistance with instructional technology, our skilled Academic Tech Fellows are available to work with you in person. You can visit Macy 345 during our drop-in hours of Monday - Thursday, 1 – 4 P.M., or email techfellowhelp@tc.columbia.edu to schedule an appointment.

 

Long-term project assistance

If you have more in-depth needs related to technology for teaching or research, our Academic Technology senior staff is available to collaborate with you on projects such as redesigning your course or reviewing emerging technologies. Please email us at academictech@tc.columbia.edu.

 

Want to learn more?

For more information on learning opportunities for anyone in the TC community, check out our listing of the latest workshops, Lightning Rounds, webinars, and self-paced resources.

Faculty Support Resources