Frequently Asked Questions

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Payroll

Payroll

Office of the Controller

Frequently Asked Questions

Payroll General FAQ

  1. How will I receive my pay?
  2. How often will I be paid?
  3. As a new employee, when will I receive my first paycheck and what do I need to do to ensure I get paid?
  4. I believe my paycheck is incorrect, what should I do?
  5. How can I obtain a replacement W-2 and how long will it take?
  6. Why do I need to file a new W-4 or 8233 every year if I am exempt from Federal and State taxes?

How will I receive my pay?

All payroll checks go to your department’s internal TC post office box; departmental secretaries pick up these checks and distribute them to you. Or you may have your check direct deposited into your bank account by setting up Direct Deposition Allocation.

 

How often will I be paid?

Pay day is dependent on the type of payroll you are being paid on:

  • Semi-Monthly (SM) employees are paid twice a month.

  • Biweekly (B2) employees are paid once every two weeks, for work performed during the two-week period commencing on Monday and ending on Sunday, on the following Friday.

  • Weekly (WK) employees get paid for work performed Monday to Sunday, on the following Friday.

  • Summer (S1 & S2)

 

As a new employee, when will I receive my first paycheck and what do I need to do to ensure I get paid?

Ask your respective departmental associate when they submitted a PAF for you, then refer to the Budget Department for a list of cutoff dates. If you are required to complete a timesheet, you timesheet needs to be submitted and approved by the deadline in order to receive your paycheck.

 

I believe my paycheck is incorrect, what should I do?

Here are some of the steps you can take to verify your paycheck information:

  1. Review hours in your paycheck and make sure it is correct

  2. Review all of the deductions associated with the paycheck, if you have questions regarding a benefit deduction such as Medical, Retirement, Commuter, etc., please contact Benefit department

  3. Verify your allowances on W4 form through MyTC portal to make sure your status and allowances were entered correctly.

 

How can I obtain a replacement W-2 and how long will it take?

Please fill out a Request for a Replacement W-2 and submit the completed form to the Payroll Department. The turnaround is normally 2-3 weeks.

 

Why do I need to file a new W-4 or 8233 every year if I am exempt from Federal and State taxes?


Exempt status is only good for 1 year and you revert to the single status with 1 allowances on January 1st of the following year.

 

Web Time and Leave Entry FAQ

  1. When can I start my timesheet?
  2. When is my timesheet due?
  3. Can someone else complete my timesheet for me?
  4. What if my supervisor forgets to approve my timesheet?
  5. Once I complete my timesheet, how can I ensure it is approved by my supervisor and that I am paid on time?
  6. What happens if I miss the time entry deadline?
  7. Can I submit a paper timesheet instead of using Web Time Entry?

When can I start my timesheet?

You can enter hours worked the first day of the current pay period

 

When is my timesheet due?

Monday after pay period ends at 12:00 pm for employees. This allows your supervisor time to review and approve it by Tuesday noon. *** Some departments may require a different time for employees to submit their timesheets.

 

Can someone else complete my timesheet for me?

No, each employee is responsible for his/her own time sheets.

 

What if my supervisor forgets to approve my timesheet?

Every effort will be taken via e-mail reminders and prior education to inform your supervisor to approve your timesheet in a timely fashion. It is also recommended for your supervisor to set up a proxy in his or her absence.

 

Once I complete my timesheet, how can I ensure it is approved by my supervisor and that I am paid on time?

Once you have submitted your timesheet, the status of the timesheet goes from “In progress” to “Pending” and this can be seen at the top of your timesheet. When it is approved by your supervisor, the “Pending” changes to “Approved”.

 

What happens if I miss the time entry deadline?

E-mail reminders will be sent to you and your supervisor to assist in meeting the deadlines. If you or your supervisor miss the web timesheet deadline, a paper late timesheet is required to be completed and submitted to Payroll department, any missed time and payments will be made up in your next pay.

 

Can I submit a paper timesheet instead of using Web Time Entry?

No, all Biweekly employees are required to use web time entry to submit their hours worked.

Direct Deposit FAQ

  1. What is Direct Deposit?
  2. How do I sign up for Direct Deposit?
  3. Why did I receive a check after I signed up for Direct Deposit?

What is Direct Deposit?

Employees can authorize Teachers College Columbia University to directly wire your paycheck to your specified bank using a checking or savings account.

 

How do I sign up for Direct Deposit?

You can set up Direct Deposit online through MyTC portal. Please find the instruction here:

 

Why did I receive a check after I signed up for Direct Deposit?

Teacher College run a prenote process for all new direct deposit account. If you set up a
new direct deposit account, or if you make a change to your existing direct deposit allocation, all new accounts have to go through a pre-note status before being activate. This process can take up to 2 pay period and you can view the status of all of your accounts in Direct Deposit Allocation page.

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