Grievance Procedures | Teachers College Columbia University

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Grievance Procedures

Owner: Diversity & Community Affairs

URL: http://www.tc.columbia.edu/policylibrary/Grievance Procedures

TC Grievance Procedures Outline  

Teachers College provides both informal and formal grievance and dispute resolution procedures.  

Informal Procedures.  The College believes that most individuals with concerns, misunderstandings and disputes are more likely to come forward if informal procedures are available.    In the interests of resolving such matters promptly and efficiently, the College provides numerous options to obtain information and raise concerns about other members of the TC community (or visitors) in an informal manner.  The College encourages individuals to begin discussions and resolutions with people in their departments, programs, and units, if applicable and comfortable.

In general:

  • Students with concerns or problems are encouraged to go first to the faculty member, and if the concern is not resolved, contact their program coordinator or departmental chair. If the concern or problem is not resolved at the program or departmental level, students may contact the Office of the Vice Provost at (212) 678-3052, or Associate Provost, Katie Embree, embree@tc.edu.  
  • Faculty and instructional staff with concerns or problems that have not been resolved at the program or departmental level may contact Vice Provost, Bill Baldwin, in the Office of the Vice Provost at (212) 678-3052 or baldwin@tc.edu  or the Office of the Provost at (212) 678-3050 or deans@tc.edu.
  • Professional and other non-union staff with concerns or problems that have not been resolved through their supervisors or within their departments may contact Human Resources at (212) 678-3175 or hr@tc.edu, and inform them of the concern in writing. If not satisfied with the Human Resources resolution, the staff member may submit a written description of the problem to the appropriate Vice President and request a resolution. If the problem is still not resolved or continues, professional staff members may submit a written description of the problem to the President. see: Informal Grievance Procedure policy 307 in the Policy Library www.tc.columbia.edu/policylibrary.
  • Union members with concerns or problems that have not been resolved by their steward, supervisor, or within their departments may contact Human Resources at (212) 678-317 or hr@tc.edu.
  • Any member of the community may contact the Vice President for Diversity and Community Affairs at (212) 678-3391 or jrobinson@tc.edu or the College Ombuds at (212) 678-4169 or flaxman@tc.edu.

 

Special situations:

 

  • Crimes; Health or Safety Emergencies.  Anyone who witnesses or is the victim of a crime or who is concerned about a health or safety emergency should immediately contact the Office of Public Safety.  Emergency:   (212) 678-3333.    Non-emergency:   (212) 678-3220. 
  • For sexual harassment and other forms of discriminatory harassment matters, see the Policy on  
  •  
    • Sexual Assault, Gender-Based Misconduct, Stalking, and Intimate Partner Violence. Reports of gender-based misconduct by TC or other Columbia students should be directed to Student Services for Gender Based and Sexual Misconduct; ssgbsm@columbia.edu.  The University’s Gender-Based Misconduct Policies for Students can be found at http://ssgbsm.columbia.edu.
  • People with Disabilities. Any person with disabilities who seeks reasonable accommodations should contact the Office of Access and Services for Individuals with Disabilities (OASID) at (212) 678-3689 or  oasid@tc.edu. Individuals with questions about providing reasonable accommodations may also see the OASID website, http://www.tc.edu/oasid.
  • Environmental Health and Safety. Concerns about environmental health or safety should be directed to Chris Diodato in the Office of Environmental Health and Safety at (212) 678-6640 or cjd2131@tc.edu
  • Ethics Point reporting of financial concerns and health and safety concerns. The College operates a website and 800 number that permits the anonymous reporting of concerns about financial matters and health and safety matters. For more information, call 888-329-6420 or see https://secure.ethicspoint.com/domain/media/en/gui/22716/index.html.  
  • Student Residence Halls. Students with housing concerns or problems are encouraged to speak to Christina Montville or a residential services staff member at (212) 678-3235 or cmm2148@tc.edu
  • Student Grade Corrections. Students with grade correction concerns should see the Policy Library for the policy and next steps. www.tc.columbia.edu/policylibrary.

Formal Procedures

The College maintains formal procedures for the resolution of certain grievances. Formal complaints should be filed in accordance with TC policies, specifically:

 

  • For sexual harassment and other forms of discriminatory harassment matters (Teachers College prohibits discrimination on the basis of race, color, religion, creed, sex, sexual orientation, national origin, ancestry, age, marital status, citizenship status, veteran status, disability, pregnancy, gender expresssion, or any other criterion specified by federal, state or local laws):  See Policy on .
  •  
    • Sexual Assault, Gender-Based Misconduct, Stalking, and Intimate Partner Violence.  See “Special situations,” above. 
  • For complaints about discrimination (including failure to reasonably accommodate a person with disabilities), students and faculty may contact Katie Embree at (212) 678-3052 or embree@tc.edu and other employees may contact Randy Glazer, Assistant Vice President of Human Resources, at (212) 678-3175 or glazer@tc.edu.  Such complaints should be made in writing.
  • For complaints about students, see The Student Conduct Code (includes Student Academic Integrity & General Misconduct policies and procedures). http://www.tc.edu/policylibrary 
  • A faculty member who has been unable to resolve a problem informally may have rights under the Statutes of Teachers College and may contact the Chair of the Faculty Advisory Committee to discuss his/her options.  
  • Students with concerns or problems that have not been resolved informally may contact Katie Embree at (212) 678-3052 or embree@tc.edu.