Svetlana Shmulyian
Professional Background
Educational Background
BS, Mathematics, Moscow Teachers Training University
MS, Nonprofit Management / Graduate Certificate in Organizational Development, Milano Graduate School, New School Unviersity
PhD, Organizational Psychology, Teachers College, Columbia University
Scholarly Interests
Selected Publications
professional experiences
CONSULTING
2002 - 2004 IBM, Business Consulting Services, Senior Consultant, Business and Organization Strategy
1999 - 2002 PwC, Business Consulting Services, Principal Consultant, Business and Organization Strategy
- Business and customer strategy: business, customer and market strategy, research and analytics
- Organization strategy: organizational assessment and design, change management, survey research
- CRM strategy: customer research/analytics, CRM processes, business requirements, vendor selection
1998 - 1999 Arthur Andersen, Human Resource Planning and Development, Analyst
- Survey Research: design, execution and presentation of findings of the organization culture research
- Organizational development: secondary research, concept, execution and executive presentations in the areas of recruitment, performance management, knowledge management, career development
1997 - 1999 Independent Consultant, Clients included public and non-profit organizations, government organization, University, advertising company, internet start-up
Organizational development: organizational assessment and strategy for clients
TRAINING AND DEVELOPMENT
UNICEF, Training and Development Section,
- Training: Developed training modules for stress and critical incident management workshops \
- Assessment: Designed evaluation for UNICEF training network
1994 - 1995 T-Group and Sensitivity Training, Trainer
Recruited participants, facilitated consultations & group process for personal/leadership development
RESEARCH AND TEACHING
1997 - Present
Adjunct Assistant Professor: Behavioral Research , Data Based Interventions (2005 - Present)
principal publications
- Shmulyian, S. (2005). The importance of a configural versus universalistic approach to understanding the impact of climate on employee attitudes, service outcomes and financial performance. ProQuest
- Schulte, M. & Shmulyian, S. (2005). Relationships between organizational climate profiles, employee attitudes, and financial performance. Poster presentation for the 2005 SIOP Conference
- Key Contributor: Technology is not the trump card in mass affl uent wealth management game, IBM Institute for Business Value Publication
- Contributor: Report on Changes & Trends in Public Administration Reform in 19 Countries. United Nations, 1996
ORLJ 4009: Understanding behavioral research
Overview of alternative methods of behavioral research and their relative strengths and limitations. Application of methodological principles in order to read and evaluate social science research and learn how to begin to conduct research.
ORLJ 5020: Special topics in Organizational Psychology
Faculty. New and emerging developments, practices, and concerns in the field of social-organizational psychology are examined and evaluated. Topics are announced in the schedules distributed each semester.




