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student refund policy notice

TEACHERS COLLEGE

COLUMBIA UNIVERSITY
OFFICE OF STUDENT ACCOUNTS

October 2011


Dear Students:


Effective October 31, 2011, students may elect to receive their refunds by direct deposit to their US bank account by enrolling in eRefund through CASHNet via the myTC Portal. Direct deposit offers students a faster, secure means of receiving refunds for credit balances after all tuition, fees, and other charges are satisfied.


You MUST enroll in eRefund by 6 PM on November 7th in order to guarantee your next refund, if eligible, is issued by direct deposit. We recommend that enrollment be completed two days prior to a processing day. If you elect to receive your refund by direct deposit, all subsequent refunds will also be issued by direct deposit unless you change your election via the myTC Portal.


Refunds will continue to be processed on Wednesdays and Fridays and the funds will generally be available in your bank account within 1 to 2 banking days after the direct deposit has been processed. However, your banks policies, banking holidays, inclement weather, and changes to your student account may delay the receipt of funds into your bank account.


No action is required if you wish to continue receiving your refunds by check.


We look forward to a seamless transition and welcome any questions you may have.



Sincerely,


Jacqueline Diaz-Solano
Director, Office of Student Accounts


525 WEST 120TH STREET, BOX 305, NEW YORK, NY 10027-6696 -'ó (212) 678-3056 -'ó FAX (212) 678-4139