9:00am - 5:00pm EST
Teachers College, Columbia University, New York, NY
Registration Fee: $995
(registration fee includes continental breakfast and lunch)
Units Awarded: 7 CTLEs (7 contact hours)
This 1-day workshop stresses the importance of leaders developing the capacity to adapt: to use a range of effective strategies to navigate power-unequal conflicts in organizations, marshaling potential energy and avoiding pitfalls.
The workshop utilizes tools featured in the award-winning book Making Conflict Work (Houghton Mifflin Harcourt 2014), by Peter Coleman and Robert Ferguson.
Anyone who works in an organization. Perhaps you are a leader who wants more honesty from people who report to you. Of maybe you need better strategies for reaching your goals when you disagree with your boss.
Whether you lead a department, an entire business, a school, a government unit, a board, or a nonprofit - if you want people to share their best innovative ideas, creative solutions, and candid feedback, you need conflict intelligence. If you are not the boss, but want better ways to manage and influence the people above you - so you can achieve organizational goals and your career objectives - you need conflict intelligence.
While conflicts sometime get tense, they usually manifest more subtly in organizations, as different perspectives, personalities, or as new ideas come into play. Before such disagreements escalate, conflict intelligent leaders and employees know how to use various strategies to get where they want to go. When power differences are involved, many standard conflict resolution techniques fail. This workshop provides a wide array of practical strategies for navigating the differences between parties of unequal power. We offer a vital set of useful tools for any organization facing change, diversity of opinions, or a greater need for candor and creativity.
Session topics will include: