Self-Care, Support and Benefits

Self-Care, Support and Benefits

Resources to support your mental and physical wellbeing during these challenging times.


The College’s EAP provides a wealth of resources including clinical emotional health, wellness, and work and life benefits for you and your covered dependents. 

Contact Information
Phone Number: 800-448-4358 (Available 24 hours a day, 365 days a year)

Username: tceap

Password: tceap

You are eligible for 5 face-to-face sessions or telephonic or web-video consultations for problem-solving support per incident, per year. 

Aetna Resources for Living

Aetna Resources for Living (RFL) is offering support and resources to individuals and organizations regarding the Coronavirus. Through this liberalization, those in need of support can access RFL services, as follows:

  • In-the-moment phone support to help callers cope with the emotional impact of the event: 833-327-2386
  • Here for you – RFL’s article on how to stay healthy and ease stress during this time of uncertainty
  • Ways to keep CALM – A webinar from RFL with details on the CALM approach to reduce anxiety during the pandemic
  • Additional recommended resources – Links to reliable resources, including an article on speaking to kids about coronavirus

Please feel free to take advantage of these additional resources during this time.


The Spiritual Mind and Body Institute at Teachers College through various partners, have provided a list of mindfulness practice websites and apps to help our TC Community cope during these trying times. 

Health Journeys

Posting a different free audio meditation etc. each day. 

Insight Timer App

A free app with a large collection of free meditations anywhere


NYS Emotional Support Resources

New York State has an emotional support hotline to assist New Yorkers who feel anxious or stressed during this pandemic.

The Emotional Support Line provides free and confidential support, helping callers experiencing increased anxiety due to the coronavirus emergency. The Help Line is staffed by volunteers, including mental health professionals, who have received training in crisis counseling.

NYS Emotional Support Resources:

NYS Emotional Support Line: 1-844-863-9314

NYS Office of Mental Health website - 

COVID-19 Testing Through Aetna

Aetna has notified us that through CVS Health, certain benefits are being extended to members in response to the COVID-19 crisis, as indicated below.

Aetna will waive co-pays for all diagnostic testing related to COVID-19. This policy will cover the test kit for patients meeting CDC guidelines for testing, which can be done in any approved laboratory location.


At-Home COVID-19 Antigen Test Reimbursement through Aetna

As per regulations, Aetna will reimburse up to 8 Over-the-Counter (OTC) tests per member per 30 days (if kits contain 2 tests, then no more than 4 kits per 30 days).  Plans are only required to cover tests intended for diagnosis or treatment (versus routine screenings for employment, school, or recreational purposes). 

What members can expect

Members should save their receipts and submit them for reimbursement by visiting Aetna’s secure member website and following the instructions provided therein.

Reimbursement for tests purchased is available through the COVID-19 public health emergency period, which was recently extended to April 16, 2022.

  • Aetna will reimburse members for OTC COVID-19 tests that were purchased on or after January 15, 2022, and for which the member had no prescription. 
  • At this time, members will be reimbursed for their actual cost of the test.

More information for members, as well as how to submit a claim, is included here.

A FAQ on OTC COVID-19 antigen tests can be found here.


Get Free At-Home COVID-19 Tests

Every household in the US is eligible to order 4 free at-home COVID-19 tests.  Orders can be placed at These government provided tests do not count towards the minimum benefit of eight tests per member per 30 days covered by medical insurance plans.

COVID-19 Testing Through Emblemhealth

EmblemHealth has announced that testing for Coronavirus will be covered by the medical plan when an in-network provider is seen. Out-of-network visits may NOT be covered. EmblemHealth has provided FAQs on their web page. Please click here to access the FAQs.


At-Home COVID-19 Antigen Test Reimbursement through EmblemHealth

As of January 15, 2022, EmblemHealth will cover eight diagnostic only COVID-19 at-home, rapid tests per member per month with no out-of-pocket costs, as long as the test is not for employment or other non-covered purposes, such as for return to work. Members will be reimbursed after they purchase at-home rapid tests at pharmacies, retailers, or on-line. Members will need to complete the attached claim form with the approved test name and NDC code, as noted below.  It is extremely important the member includes the correct NDC code for timely claim processing.   Instructions on how to submit /complete the reimbursement form and the ESI claim form can be found here.  The Emblemhealth website has been updated as well with new information specific to at-home tests:

Back-Up Care for Children and Adults

Brights Horizons Back-up Care provides backup child and adult care for your family members when regular arrangements are unavailable, whether you’re planning ahead or something unexpected arises. Full-time benefits-eligible employees may use up to 120 hours per employee per year (September 1 through August 31) of all back-up care services combined.

Bright Horizons
Phone: 1-877-242-2737
Username: teacherscollege/Password: care4you

**COVID-19 Update: Bright Horizons is requiring that participants NOT USE BACK-UP CARE FOR 14 DAYS following the last potential exposure if any member of your household has (or has been in close contact with anyone else who has).

Support for At-Home Children

During this time where our daily activities have been impacted by restrictions to control the pandemic situation, HealthAdvocate has provided a list of programs and learning courses for parents with children at-home. These activities range from no cost short-term to long-term programs at cost. These details can be accessed by clicking here.

Back-to-School Resources for Families and Educators

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