FAQs

Frequently Asked Questions


No. In accordance with President Bailey’s announcement (link announcement of March 22), access to campus will be limited to only individuals who have been designated as performing essential functions. At this time faculty members and other employees may not return to campus until further advised.

Your HR representative is available during regular business hours: Monday - Friday, 9am-5pm. You can access the list of Department Representatives here.

Most if not all of the services you access via the myTC portal (UniMarket, ChromeRiver, PageUp etc.) will function normally from a remote location as long as you have an active internet connection and a valid login and password. Some services such as Banner and other software require VPN connection. If you think you may need special access, talk to your supervisor or submit a Service Desk Ticket to the TCIT Service Desk.

Please ensure Timesheets are submitted as you normally would in accordance with the regular Payroll Schedule. Time should be entered under the “Hours Worked” section on the timesheet. Please DO NOT enter SNOW DAY OR A TC CLOSURE as the College is still operating, albeit remotely. If you have been diagnosed with Coronavirus or have been officially ordered to quarantine , please inform your supervisor and reach out to your HR Representative.

Yes. Exempt employees are expected to continue to submit monthly leave reports to your supervisors at the end of each month capturing any time taken, whether vacation, sick or personal time). If you have been diagnosed with Coronavirus or have been officially ordered to quarantine , please inform your supervisor and reach out to your HR Representative.

In our current remote work environment and to ensure that all employees receive their regular pay timely, and in a manner that does not require leaving home, the Payroll Department has implemented a temporary change to its policy.

Regular payrolls paper checks will be sent via US Postal Service (USPS) to the W-2 address on file. If you recently set up a payroll direct deposit (on or after 3/13/20), please note it will take a full pay-cycle for the direct deposit to become effective.  Therefore, the next payrolls dated 3/27 or 3/31 will be made by paper check, and then the following payrolls will be by direct deposit.

If you recently made a change or currently receive a paper payroll check, please review your W-2 address on the TC Portal and ensure it is updated with your correct mailing address. 

 To review or update your W-2 address via the myTC Portal, please go to:

Employee Resources > Personal Information > Update Addresses & Phone > Personal Information > Type of Address to Insert > Select > W-2 Mailing Address > Click Submit > Valid from this date: (Enter 0/13/2020). Update your address, and then scroll down > Click Submit.

In a recent message from the Vice President for Finance and Administration, JoAnne Williams, she notes that the College does not provide reimbursements for the establishment of home internet, existing internet services or cost of furniture for a home office. “We know this situation is requiring everyone to make changes to the ways we work, and we are very grateful to you for your ongoing flexibility and dedication.”

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