Remote Work Guidance

Remote Work Guidance


In our current remote-work state, we have temporarily made adjustments to some of our IT system access processes.

Virtual I-9 Process

You must complete Section 1 of the I-9 Form online on or before your first day of employment. To complete Section 2, our office will inspect the employment authorization documents you present via video conference, fax, or e-mail. You must also email or fax us a copy of the document(s). This process allows all employees to adhere to the NYS “stay-at-home” order that is currently in effect.

Once normal operations resume at Teachers College, you must report to Human Resources within three business days for in-person validation of the documentation you presented.

If you have any question, please contact our office at hr@tc.columbia.edu

TCIT System Access

UNI (University Network Identification) – Once a new employee completes the online onboarding form in their Applicant Portal, they may go to uni.columbia.edu within 24 to 48 hours to activate their UNI.

Computer Login (Required to log on to a desktop/laptop or to the TC VPN remotely)

To access TC systems, a TC issued-network login and your own password is required. New employees may submit a ticket to the TCIT Service Desk via the TCIT website. Please be sure to include your first and last name, UNI, and an active email address (preferable the email address you used on your employment application). The Service Desk will contact you directly to assist with a login;

Or call 212-678-3300, Option 2. Leave a voicemail on that line which will automatically generate a service ticket. A TCIT Service Desk team member will follow up with you.

Duo MultiFactor Authentication – In order to access your personal information such as direct deposit, paystubs, tax information, personal information via the myTC portal, new employees need Duo access.

In order to this, submit a ticket to the TCIT Service Desk via the TCIT website requesting your duo account be set up, or go to https://www.tc.columbia.edu/tcit/learn-more-about-information-security/duo-mfa/ for the full list of instructions.

Photo ID

Go to myTC > Employee Resources > Residential and ID Card Services > “New User ID Card Photo”. Employees should use their new UNI credentials to login, then follow the instructions to upload a photo.

Non-Essential Staff – New Employees who can begin work remotely will not require an employee I.D. immediately. Once the College resumes normal operation on campus, the new employee may visit the Office of Residential Services to pick up their I.D.

Essential Staff – New Employees who are essential and must perform their duties on campus may upload a copy of their photo I.D., then email tcidcard@tc.edu. Card Services will arrange for the new employee to pick up a copy of the photo I.D.

New employees may upload a photo to be used on your TC ID card via the myTC portal.
Go to myTC > Employee Resources > Residential and ID Card Services > “New User ID Card Photo”. Employees should use their new UNI credentials to login, then follow the instructions to upload a photo.

TCIT is available remotely and has provided some quick tips on its COVID-19 website. If you encountered any technical issues, please submit a ticket to the TCIT Service Desk.

The College’s pay continuation program has been extended through May 31, 2020 for employees who are available to work, but cannot perform their job functions remotely due to the COVID-19 emergency. We will continue to provide updates as circumstances change and communicate policy changes with you, your managers and supervisors.

While specific expectations and guidance is provided by your department head or supervisor, The College is providing general guidelines and procedures for remote work:

  • Maintain daily routines like you would if you were physically headed to campus to help you be productive each day - get dressed (pajama bottoms and all!)
  • Be fully active and engaged in your work
  • Be available by phone, g-chat, email, RingCentral Meetings, Zoom or other appropriate communication methods outlined by your supervisor
  • If you become ill during the course of working remotely, please follow these guidelines
  • Be responsible with the security of confidential and restricted files, data and other information
  • Check in with your colleagues and supervisor during the day. It could be similar to the office walk-by, hallway, cafeteria or Russell Courtyard conversations which help in maintaining the personal connection
  • Confirm your schedule with your supervisor, where appropriate, keep your calendar up-to-date.
  • Video meetings are much different than in-person meetings -be prepared and avoid as much distraction as possible
  • Keep strict work hours. We all know it is easy for us to keep plugging away, but it is important that we set boundaries on work hours to prevent burnout

LinkedIn Learning is an online training resource that offers videos on business skills, IT skills and desktop skills.  Remote work learning path available through LinkedIn Learning called Remote Working: Setting Yourself and Your Teams Up for Success, which is available free to anyone with a LinkedIn account, or via single-sign-on through the TCIT LinkedInLearning Page.  Please use your uni@tc.columbia.edu to access.

  • Morning Coffee breaks
  • Virtual team lunches
  • Wellness afternoons
  • Lunch and learn sessions
  • Daily check-ins
  • Encourage self-care
  • Virtual Standups
  • Celebrate and recognize – birthdays, work anniversaries, accomplishments
  • Proactively check on employees’ stress
  • Have fun: play virtual games, virtual museum tours

The Columbia University Office of Work/Life is hosting a series of webinars geared towards creating and maintaining a safe work environment at home. Webinars are scheduled for the rest of April, please click here to view the information.

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