FAQs about our Services

FAQs about our Mental Health Services

 

 The Student Support Services office is a part of the Student Affairs division at TC under the Vice Provost for Student Affairs. We operate as a central point of access to students regarding resources at TC, Columbia University, and external referrals related to mental health. We provide wellness consultations related to providing support to connect students with appropriate referrals. We may also offer short-term wellness sessions to students who are not eligible for long-term therapy and counseling services.

The Student Support Services (SSS) team is part of the Student Affairs division at TC under the Vice Provost for Student Affairs. Our office provides consultations related to student wellness and academics. We also offer short-term wellness sessions to students who are not eligible to other long-term care therapy and counseling services. Depending on the student's case, the counselor may offer a recommendation to CPS for additional care.  

See our services page for more details about types of appointments that can be made with SSC.

 

CPS is the Counseling and Psychological Services center located on Columbia University’s main campus. CPS provides comprehensive services including counseling, individual therapy, psychiatric consultations, psychological evaluations, and support groups to all Columbia students, including Teachers College. As a general service for all Columbia schools, CPS is one of the main resources you can access through Columbia Health. There is a standard fee that you are automatically enrolled in for if you are a full-time, international, and/or living on-campus.  Additionally, as a part-time student, you can enroll voluntarily during the semester.  

Please schedule a wellness consult with Student Support Services for more information or clarification on these services.

The Student Support Services team operates as a central point of access to students regarding resources at TC, Columbia University, and external referrals related to mental health. We provide consultations related to student wellness and academics. We also offer short-term wellness sessions to students who are not eligible for long-term therapy and counseling services. 

 

See our Service Page to learn more.

Wellness consults are not therapy. These are 60-minute non-confidential appointments that are appropriate for students who wish to speak to a member of the team regarding the availability of a concrete wellness resource such as; locating a parenting support group, mediation center, nutritionist, or counseling center.  If a student is interested in identifying the location of a wellness resource on- or off-campus for themselves or others they can meet with a staff member for a consult.  During this appointment, the staff member may be able to provide students with answers to pressing wellness concerns that do not require detailed assessment or biopsychosocial-spiritual histories.

Primarily wellness consults are about connecting to a member of the Student Support Services team regarding the availability of a concrete wellness resource such as; locating a parenting support group, mediation center, nutritionist, or counseling center.  If a student is interested in identifying the location of a wellness resource on or off-campus for themselves or others they can meet with a staff member for a consult.  During this appointment, the staff member may be able to provide students with answers to pressing wellness concerns (e.g., adjusting to New York, personal concerns, learning more about services and providers in the community, and others) that do not require detailed assessment or biopsychosocial-spiritual histories.

The SSC team does not currently offer short/long-term mental health counseling sessions. Instead, student who have limited/no access to long-term mental health care, or are waiting to be seen by long-term services but need immediate support may be eligible to complete a wellness intake and short-term wellness sessions. If you have questions about your eligibility, fill out the contact form to make an appointment for a wellness consult so you can discuss with a counselor your case and how best to support you.

These are 45-minute confidential psychoeducational sessions, that may be scheduled after a wellness intake, designed to assist students in developing concrete skills to assist with acute wellness concerns that do not require long-term treatment.  Up to six wellness sessions may be scheduled. During these sessions, students can learn short-term stress reduction techniques, mindfulness practices, techniques to improve focusing and concentration, identify short-term health and wellness goals and establish wellness self-management plans.  Additionally, the office of Student Support Services can assist students in developing the skills to advocate for their wellness at Teachers College and outside of Teachers College. 

This is a 75-minute confidential session that is appropriate for students who express an interest in working with a counselor on a short-term (1-6 sessions) basis.  During this time, the counselor will obtain biopsychosocial-spiritual histories on the student to assess their short-term wellness needs.  The counselor will work with the student to develop an action plan that could include a referral to other on-campus resources.  If the student has needs for additional mental health counseling, and the student has paid for the Columbia Health Insurance, the student will be connected to a member of the Columbia Counseling and Psychological Services (CPS) team.  If the student needs mental health counseling and they do not have Columbia health insurance, the counselor can assist them in conjunction with the Counseling and Psychological Services (CPS) office in connecting with an external provider.  Student Support Services will provide interim support while working to connect the student to a resource that can provide long-term services. 

All TC students regardless of their current status (e.g., part-time) are eligible for wellness consults with the SSC team. (See above "What is a wellness consultation with SSC")

According to what is being determined in the first consultation with a counselor, a student with limited or no access to long-term mental health services, or with a long waiting time before starting treatment with a found resource or provider, could also be seen for a wellness intake and short-term wellness sessions by the SSC team. (See above "Does the SSC office offer mental health counseling")

All services offered by the SSC team are free of charge.



Information disclosed during wellness consultations may be shared with other offices or departments  involved in the referral process (e.g., the Office of Residential Services may obtain information relating to roommate conflicts).

Information disclosed during the wellness intake and wellness sessions are confidential following New York State’s laws regarding mental health services. You can ask for more information during your appointment.

 (See above the difference between consultations with the office and counseling sessions.)

Please visit our Resources page for additional resources available through TC and Columbia University.

We are located on the first floor of 528 West 121st St. in room 166. In case we are in session, notification is typically indicated on our main door entrance. 

However, currently our office is working entirely remotely due to the COVID-19 pandemic. Please fill out the contact form to schedule an appointment with a member of the SSC team. 

Our office is open from Monday-Friday from 9-5pm. Our consultation hours during spring 2021 are primarily scheduled on Mondays 9am-5pm, Wednesday 9am-5pm, and Thursdays from 11am-1pm. While our office at TC is located at 528 West 121st St., room 166, our services at this time are conducted entirely remotely.

To schedule an appointment please fill out the contact form. Our team will respond within the week to confirm your appointment.

When we're closed, you can find on our website (resource section) some helpful phone numbers of after-hours and 24/7 mental health support.  

If you're experiencing suicidal ideations or feel an emergency crisis, please dial 911 or visit the nearest hospital. We are  unable to provide any kind of emergency services and to operate or respond within 24hrs. For more information on emergencies, check our Emergencies section.

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