Learn more about the TC Service Desk

TC Service Desk

The Service Desk is your first point of contact for technical support for campus information technology services.


Service Desk Services

The TC Service Desk can help you with services such as:

  • PC and Mac Problems
    • Note: Desktops and laptops must have a TC tag in order to be serviced by the Service Desk--The tag will say "Property of Teachers Collegeā€
  • Setting up hardware or software for the first time
  • Campus network, Internet and phone connections
  • College Internet accounts and passwords

Contact Us:

IMPORTANT: IN OBSERVANCE OF COVID PRECAUTIONS, ACCESS TO SERVICE DESK WALK IN IS RESTRICTED TO 1 OR 2 CLIENTS AT A TIME. ALSO, THE SERVICE DESK WALK IN CENTER MAY BE CLOSED WITHOUT NOTICE.

  • E-mail: servicedesk@tc.columbia.edu
  • Phone: 212-678-3300
  • Drop-in: Grace Dodge 70
    • Monday: 8:00am - 6:00pm
    • Tuesday: 8:00am - 6:00pm
    • Wednesday: 8:00am - 6:00pm
    • Thursday: 8:00am - 6:00pm
    • Friday: 8:00am - 1:00pm (Summer Fridays)
    • Saturday: No Walk In Service Available
    • Sunday: No Walk In Service Available

* Please note: The Service Desk may open late or close early without notice due to Covid Precautions or concerns.

 

Submit a Service Desk Ticket  

Service Desk Team


Joe Acosta

Associate Director of IT Service Delivery

Micheal Blair

Service Desk Analyst

Luis Barbito

Service Desk Team Lead

Learn More About...


Back to skip to quick links