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Michael N. Bazigos

Professional Background

Educational Background

  • Ph.D., Social-Organizational Psychology, GSAS, Columbia University, NYC
  • M.Phil., Social-Organizational Psychology, GSAS, Columbia University, NYC
  • M.A.., Personnel / I-O Psychology, GSAS, New York University, NYC
  • B.A.., Psychology, Dyson School of Arts and Sciences, Pace University, NYC
  • Stuyvesant High School, NYC 
  • Scholarly Interests

    Organizational health
    Leadership competencies
    Sales force effectiveness
    Upward feedback / 360-degree feedback
    Employee engagement

    Selected Publications

    Letter to the Editor: "How to Change the Way Detroit Does Business", The New York Times, Dec. 24, 2008. URL: http://www.nytimes.com/2008/12/24/opinion/l24detroit.html

    Letter to the Editor:  "Moment of Decision: The Vote on China Trade" on the implications of e-business for trade relations with China, The New York Times, May 24, 2000. URL: http://select.nytimes.com/gst/abstract.html?res=F70611FA3C590C778EDDAC0894D8404482

    "Go Global or Go Home: Investment Management Strategies for Globalization", PwC Consulting global web publication, July 2000.

    "GeoMetric", a company-level instrument to assess degree of globalization across 12 organizational factors. PricewaterhouseCoopers, 2000. Based on publication, "Global Stars Take All", 2000. URL: www.pwcglobal.com/gx/eng/ about/svcs/sc/pdfs/pwc_globalstars.pdf

    The Relationship of Upward Feedback Disparities to Leader Performance: Understanding Overestimation'. (1999). Dissertation at Graduate School of Arts and Sciences, Columbia University. UMI #9930682.

    Theory orientations of organization development (OD) practitioners. Group and Organization Management, September 1997. (Article awarded "Excellence" citation by Anbar, the online strategy journal rating association.) 

    Understanding the management of change. Journal of Organizational Change Management, 1995. URL: http://www.emeraldinsight.com/Insight/ViewContentServlet?Filename=Published/EmeraldFullTextArticle/Articles/0230090605.html

    "Partnership dynamics in practice" (1995) in Staying in School: Partnerships for Educational Change (Evans, I., et al, Eds.) Baltimore, MD: Brookes Publishing Co.

    Over 35 competitively funded grant proposals, refereed publications and presentations in academia. Citations appear in the next tab, under "Grants" and "Professional Presentations."

    custom course list

    Understanding Behavioral Research (ORLJ 4009)

    Human Resource Management (ORLJ 5003)

    Psychological Aspects of Organizations (ORLJ 5106)

     

    biographical information

    As strategic change executive at IBM's corporate headquarters in Armonk, NY, Dr. Bazigos holds global responsibility for a number of internal and external initiatives related to workforce policy, effectiveness, skills and expertise.
    In prior roles at IBM, he had responsibility for enterprise wide workforce optimization, productivity strategies, and HR strategy and metrics. He transformed IBM's workforce scorecard, designed and launched "Manager Portal," the global one-stop resource shop for 39,000 managers worldwide, "ThinkPlace," the global site for 4000,000 employees to collaborate on innovation, and invented patent-pending technology and management processes to promote intelligent internal employee movement between job roles and careers. 

    Dr. Bazigos came to IBM from its acquisition of PricewaterhouseCoopers's consulting division in 2002, where he was a worldwide director for client globalization strategy. Before that, he was president of Beta Consulting Group, and a dean and professor at Pace University. He has consulted to top management teams of Global 500 corporations, addressed business audiences in all major world regions, and published in the organizational and educational professional literature.  

    Before his career in the private sector, Dr. Bazigos was a dean and professor at Pace University in New York, where he became the founding director of the Center for Urban Education, now in its 21st year.

    He earned his PhD from Columbia, masters degree from NYU, and is a proud graduate of Stuyvesant HS in NYC. News about upcoming talks and publications appear on his faculty website: http://gogo.tc.columbia.edu/faculty/index.htm?facid=mnb12.

     

    current projects

    - Invited  presenter at the Society for Industrial / Organizational Psychology's Leading Edge Consortium, November 2011 "Social Learning Networks and Expert Systems"

    - Invited presenter at the Metropolitan New York Association of Applied Psychologists, May 2011: "How IBM Develops Leaders"

    - Invited presenter at Chief Learning Officer Magazine's inaugural 2011 LearningElite Forum: "Learning for Growth"

    - Pre-conference workshop presenter on Organization Design at the Society for Industrial / Organizational Psychology's Annual Conference, April 2011, in Chicago

    - Panel presentation at the Society for Industrial / Organizational Psychology's 2011 Annual Conference, "Coaching the Dinosaur: Influencing Change in 100-Year Old Organizations"

    - Presenter at G-20 Universal Ethics Summit: "Role of Cultural Differences in Global Corporations"

    curriculum vitae

    OVERVIEW

  •    An experienced business developer, project leader, and subject matter expert in organization and leadership.

  •    A strategic diagnostician and problem solver capable of imposing conceptual order on diverse fact patterns in organizations.

  •    An engaging presenter with platform experience in all world geographies who projects a confident, expert image.

  •    An experienced change agent capable of moving executive teams to consensus and action.

  •    A skilled researcher in multivariate treatment of organizational data, with specific interest in the "soft-hard" linkage of people and organizational data to measures of tangible and intangible value.

     

    PROFESSIONAL HISTORY

     

    IBM CORPORATION  (2002 - current)

    Corporate Headquarters, Armonk, New York 10504

     

    Strategy and Change Executive, Corporate Human Resources (2003 - current)

  •         Developed business scoring strategy, scorecard reports and recommendations in the areas of workforce optimization, productivity, leadership, climate, people development, and productivity. Affecting performance management approaches for over 430,000 employees worldwide, recommendations have been consistently accepted by the senior vice president for corporate human resources, with distribution to Chairman and World Management Council.

  •         Articulated corporate level business strategy and assessed impact to human resource strategy, resulting in the first realignment of corporate HR metrics in over three years, and a growing demand by external client executives, officers and professional interest groups for presentations and guidance on similar efforts in their own organizations.

  •         Contributed to IBM position paper on global resourcing strategy (formerly "offshoring"). Chairman accepted recommendation to allocate executive focus and resource to this area. Project office with Operating Team involvement now active.

  •         Developed and "sold" value proposition for a strategic addition to IBM's portfolio of on demand workplace initiatives resulting in project approval and a 41-country implementation today.

     

    Associate Partner, Business Consulting Services, IBM Global Services (2002 - 2003)

  •         Strategic Change Solutions Practice. Responsibilities similar to PwC role following IBM acquisition in 4Q02.

     

    PricewaterhouseCoopers Consulting LLP (1996 - 2002)

     

    Director, Organization and Change Strategy Consulting (2001 - 2002)

  •         Developed and helped bring to market worldwide shareholder value-based initiatives in Transformation Consulting (e-business emphasis), Globalization Strategy, and Corporate Center Design, resulting in combined revenue of over $400 million.

  •         Sold and led C-level projects in the areas of globalization, organization design, and post-merger integration.

  •         Assembled and published the book codifying PwC's point of view on the business opportunity for clients, MetaCapitalism: The E-Business Revolution and the Design of 21st Century Companies and Markets. Converted book's concepts into PwC Consulting's offering in business tranformation.

     

    Previous positions held at PwC:          

  •         Global Director for eTransformation Consulting Solutions, Global Strategic Change Group, 2000

  •         Worldwide Director for Globalization Strategy (Director Level), Global Strategic Change Group, 1999

  •         Principal Consultant (Level V), Organization and Change Strategy Group, 1997 - 1999

  •         Principal Consultant (Level IV), Organization and Change Strategy Group, 1996

     


          Representative Consulting Engagements:

     

  •         Led client CEO and top team through a top-line restructuring of a $16 billion annual revenue global engineering company, focusing on design of the groups, corporate center and all corporate functions. Collaborated with Andrew Campbell of the Ashridge Strategic Management Centre to leverage the learning, and create PwC's intellectual capital around transforming corporate centers into value-adding entities.

     

  •         Led global change management initiative for R&D organization of a major multinational pharmaceutical, designed to identify promising innovative drug compounds earlier in the process. Benefit case: $250 million in repeatable year-on-year revenue growth and cost reduction combination, with an additional average benefit of $42 million per drug brought to market via 6-week reduction in R&D cycle time from New Molecular Entity (NME) to Phase 3 clinical trial.

     

  •         Led global organization culture study and ensuing change engagement for the post-merger integration of a joint venture company held by two industry leaders in high technology. Led design and execution of global organization assessment, analysis, feedback, planning and implementation. Change areas included organization design, leadership, and culture to support a shift to fact-based, customer-centric strategy and organization.

     

  •         Led project to determine the optimal post-IPO organization design for a large global professional services corporation.

     

    Representative Client List:

    Best Buy, Bristol-Myers Squibb, Cable & Wireless, Citigroup, GE Capital Services, Gillette, Invensys, Johnson & Johnson, Lucent Technologies, National Aeronautics and Space Agency (NASA), Royal Philips Electronics, Procter & Gamble, US Navy, and the US Transportation Security Agency.

     

     

    Pace University (1986 - 1996)

    Associate Dean, International and Outreach Programs and Founding Director, Center for Urban Education, School of Education

  •         Starting from a "greenfield" environment, established a thriving center for research, teaching and service supported by a stream of externally funded grants from government, corporate and foundation sources. Principal researcher on all grants, including a unique design resulting in the largest federal award of its kind ever granted to a private institution at that time.



    ONGOING ACADEMIC WORK

    Columbia University (2004)

    Associate Professor, Department of Organization and Leadership

  •         Design and delivery of graduate level coursework in human resource strategy.

     

    SELECTED PUBLICATIONS

  •        Letter to the Editor:  "Moment of Decision: The Vote on China Trade" on the implications of the New Economy for trade relations with China, The New York Times, May 24, 2000

  •        "Go Global or Go Home: Investment Management Strategies for Globalization", PwC Web publication: www.pwcglobal.com/imsurvey, July 2000

  •        "The Relationship of Upward Feedback Disparities to Leader Performance: Understanding Overestimation'", dissertation at Graduate School of Arts and Sciences, Columbia University. Published by UMI #9930682.

  •        "Theory orientations of organization development (OD) practitioners." Group and Organization Management, September 1997.  (Article awarded "Excellence" citation by Anbar, the online strategy journal rating association.)

  •        "Partnership dynamics in practice" (1995) in Staying in School: Partnerships for Educational Change (Evans, I., et al, Eds.) Baltimore, MD: Brookes Publishing Co.

  •        "Theory orientations of organizational development (OD) practitioners: A preliminary exploration." Presented at the 1995 Annual Convention of the American Psychological Society, New York, NY

  •        Over 36 competitively funded grant proposals, refereed publications and presentations in the higher education industry. Detailed citations available upon request.

     

    EDUCATION

     

                           Ph.D., Organization and Leadership (Consulting concentration) Summa cum laude

    Columbia University, Graduate School of Arts and Sciences

               

    M.Phil., Organization and Leadership (Consulting concentration) Summa cum laude

    Columbia University, Graduate School of Arts and Sciences           

     

    M.A., Industrial/Organizational Psychology (Personnel emphasis) Magna cum laude

    New York University, Graduate School of Arts and Sciences         

                                             

    B.A., Psychology, Magna cum laude

    Pace University, Dyson College of Arts and Sciences

     

    Applied Computer Programming Certificate, QPA = 4.00

    Pace University, School of Computer Science                   

     

    National Merit Scholarship Semi-Finalist

      Stuyvesant High School, New York City
  • professional presentations

    Invited Presentations and Publications

    - Panel moderator on organization culture, "What it Is, and How to Change It," Risk and Reward, Inc., 2013.

    - Case study in evidence-based HR strategies,"A large global technology company", Strategic 360 Forum sponsored by OrgVitality and KPMG, 2013.

    - "Assessing for Growth" presented to BTS Annual Sales Training Forum, 2013.

    - Comment on performance management in HR / Peopls and Strategy Journal, a publication of ASTD and HRPS, 2012.

    - IGNITE presentation on culture change, SIOP Annual Conference, 2012.

    - Invited  presenter at the Society for Industrial / Organizational Psychology's Leading Edge Consortium, November 2011 "Social Learning Networks and Expert Systems"

    - Invited presenter at the Metropolitan New York Association of Applied Psychologists, May 2011: "How IBM Develops Leaders"

    - Invited presenter at Chief Learning Officer Magazine's inaugural 2011 LearningElite Forum: "Learning for Growth"

    - Pre-conference workshop chair and leasd presenter on Organization Design at the Society for Industrial / Organizational Psychology's Annual Conference, April 2011, in Chicago

    - Panel presentation at the Society for Industrial / Organizational Psychology's 2011 Annual Conference, "Coaching the Dinosaur: Influencing Change in 100-Year Old Organizations"

    - Presenter at G-20 Universal Ethics Summit: "Role of Cultural Differences in Global Corporations", 2009.


    Bazigos, M. N. "Unleashing Workforce Value," at the Executive Conference, "Putting Your People Where Your Strategy Is,"  of the Balanced Scorecard Collaborative / Palladium, March 2007
     

    Bazigos, M. N. "Engaging Employees in Times of Challenge and Change," at the Change Management Conference of The Conference Board, November 2006.

     

    Bazigos, M. N. "Engaging Employees in Times of Challenge and Change," keynote address at the "Sustaining Change" Annual Summit of the Port Authority of NY and NY's OECM, September 2006.

     

    Bazigos, M. N. "Human Capital Strategies and Effecting Change," at the 5th Annual Navy Workforce Research and Analysis Conference,18-19 April 2005, Bethesda, MD.

     

    Bazigos, M. N. "Asset Management and Innovation," Chief of Personnel, US Navy, Washington, DC, March 2005. 

     

    Bazigos, M. N. "Change or Die: 'Getting It' in the Era of MetaCapitalism", Wharton Business School, November 2000

     

    Redwood, S., Bazigos, M. N., & Gregory, R. "Global Stars Take All: Building an Integrated Global Company", PwC White Paper, January 2000

     

    Bazigos, M. N. "Go Global or Go Home: Investment Management Strategies for Globalization", PwC Web publication: www.pwcglobal.com/imsurvey, July 2000

     

    Bazigos, M. N. (1999). The Relationship of Upward Feedback Disparities to Leader Performance: Understanding "Overestimation" , dissertation at Teachers College, Columbia University. Published by UMI #9930682.

     

    Bazigos, M. N., and Burke, W.W. (1997) Theory orientations of organization development (OD) practitioners. Group and Organization Management, September. 

     

    Siegel, W., Church, A. H., Javitch, M., Waclawski, J., Burd, S., Bazigos, M. N., Yang, T., Andersen, K., & Burke, W. W.  (1996).  Understanding management of change:  An overview of managers' perspectives and assumptions in the 90s.  Journal of Organization Change Management, 9, Vol. 4.

     

    Bazigos, M. An Equity Lever:  SAT Coaching with a minority at-risk population in an urban public high school. Presented at the 1995 Convention of the New England Education Research Association, NH.

     

    Bazigos, M. Partnership dynamics in practice (1995) in Staying in School:  Partnerships for Educational Change (Evans, I., et al, Eds.)  Baltimore, MD: Brookes Publishing Co.

     

    Bazigos, M. N., and Burke, W. W.  (1995) Theory orientations of organizational development (OD) practitioners:  a preliminary exploration.  Presented at the 1995 Annual Convention of the American Psychological Society, New York, NY.

     

    Denes-Raj, V., Bazigos, M., & Boyle, M.T. (1995) Double-barrelled synergy:  a winning cognitive-affective design for preparing minority students to teach in urban schools.  Presented at the 1995 Convention of the American Education Research Association, San Francisco, CA.

     

    Denes-Raj, V., Bazigos, & Nadborny, J.  (1995) Priming the pump: a tutor-mentor design to engage African-American students in the study of mathematics.  Presented at the 1995 Convention of the American Education Research Association, San Francisco, CA.

     

    Denes-Raj, V., Jackson, D., & Bazigos, M. (1995) Utilization of cooperative learning groups to ameliorate the setbacks for minority students in mathematics.  Presented at the 1995 Convention of the New England Education Research Association, NH.

     

    Bazigos, M., Denes-Raj, R., & Livesey, E. (1994) Tutor-mentor approach to increasing the participation of African-Americans in the study of mathematics.  Presented at the 1994 Convention of the American Psychological Society, Washington, DC.

     

    Bazigos, M. (1994) Leveraging Liberty: strategies for success. Presentation to the annual staff training conference of the Metropolitan Network of Liberty Partnerships Programs, Uniondale, NY. 

     

    Bazigos, M. (1994) Compelling awards:  strategies and tactics for grantwriters.  Presentation to the faculty and staff of Pace University, White Plains Graduate Center, NY.

     

    Bazigos, M. & Livesey, E. (1994) The effects of the Pace/Woodlands Dwight D. Eisenhower Partnership Program on district participants. Presentation to the Greenburgh Board of Education at its annual symposium of externally funded programs.

     

    Bazigos, M. (1994) Some preliminary findings from the Pace Urban Community Service Program.  Presentation at the national directors' conference of the Urban Community Service Program.  Sponsored by the United States Education Department, Division of Higher Education Incentive Programs, Washington, DC.

     

    Bazigos, M. (June 1993) Winning grants in mathematics education.  Presentation at the annual Ten County Association of Teachers of Mathematics of NYS at SUNY at Purchase, N.Y.

     

    Bazigos, M. (October 1992) Funding your vision:  grantwriting strategies.  Presentation jointly hosted by the offices of the Provost and Institutional Advancement for a university‑wide audience of faculty and staff, Pleasantville and New York, N.Y.

     

    Bazigos, M. (October 1991) Challenges for college‑based volunteer literacy tutoring initiatives.  Panel presentation at the second annual meeting of Student Literacy Corps directors at the invitation of United States Department of Education, Division of Higher Education Incentive Programs, Houston, Texas.

     

    Bazigos, M. (June 1991) A case study in partnerships: convergence and divergence in school, college, corporate, and government agendas.  Presentation at the American Association of Higher Education (AAHE) Second Annual Conference on School‑College Partnerships, Atlanta, Georgia.

     

    Bazigos, M. & Versteck, M. (1989) Increasing self‑esteem among newly‑arrived at‑risk Asian‑American adolescents.  Presentation at the 1989 National Dropout Prevention Conference sponsored by the National Education Laboratories, San Diego, California.

     

     

    Bazigos, M. (1988) Effective program strategies in the Pace Stay‑in‑School Partnership Project.  Presentation at a conference, Successful Schooling for the At‑Risk Student: Ideas for Practitioners.  Sponsored by the New York State Education Department, Office of Higher Education Services, Bureau of Grants Administration at the City College of the City University of New York.

     

    Bazigos, M. (1987) Raising English language scores for Asian-American Limited English Proficient (LEP) students. Presentation at a dropout prevention conference sponsored by the Nyew York State Education Department, Office of Higher Education Services, Bureau of Grants Administration at Binghampton State University, Binghampton, New York.

     

     

     

    service and work in nyc

    Founding director and current advisory board president to The Center for Urban Education (CUE) at Pace Univerity, which supports urban educational initiatives through direct service programs to students, professional development for teachers and counselors, service learning initiatives to promote civic responsibility, community mobilization, coaching and training in how to implement successful model programs, coaching in programmatic and administrative cross-streaming to create and sustain effective urban outreach programs.

    Alumni member of Leadership New York, a jointly sponsored program by the New York City Partnership and the Coro Foundation to "nurture the future leadership of New York" and improve the economic and social climate of NYC.

    Former founding president, Association for Youth Partnership Programs, a 23-university consortium concerned with issues of at-risk youth in schools, and organized as a 501(c)(3) non-profit organization.

     


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    honors and awards

    grants

    OVERVIEW: Designed and authored competitive service and action research proposals addressing critical issues in urban schools (NYC and Westchester), resulting in competitively awarded funding streams now totalling over $20 million, supporting the creation and growth of a non-profit Center for Urban Education.

              

  •               1995-96 Dwight D. Eisenhower MaScTech Professional Development Initiative to provide training and consulting expertise to two elementary schools in New Rochelle and Greenburgh in the service of reform in the delivery of mathemetics, science, and technology instruction ($250,000; sole author). 

                  

  •               Philip Morris Foundation Teacher Opportunity Corps  to recruit, prepare, and place teacher candidates from historically underrepresented minorities in teaching, with a special emphasis on clinical experiences in schools with high concentrations of at-risk pupils ($50,000 request pending review; sole author).                              

                  

  •               Annenberg / Chase NYC Board of Education Middle Schools Initiative to research, plan, and implement a districtwide reform effort targeting middle schools over a three-year period ($20,000 award; sole author).

                  

  •               CIBA-Geigy Science Fellows award to provide clinical placements in urban at-risk school settings for high-ability graduate preservice teachers in the sciences ($10,200 award; sole author).

                                 

  •               1995-99 Upward Bound Program (Title II) to increase the academic ability and college-going rates of first-generation and economically disadvantaged students in five Brooklyn high schools ($900,000 award; writing team director).

                  

  •               1995-96 Lower East Side/Chinatown AmeriCorps to address the problems of underperforming students and insuffient resources for domestic violence prosecution (placed second in NYS;  writing team director).

                  

  •               1995-96 John A. Hartford Foundation Parent-Child Literacy Program at PS 126 on Manhattan's Lower East Side ($20,000; sole author).

                  

  •               1995-96 NYNEX Foundation Program supporting the Pace Hispanic Outreach Program at White Plains Middle School ($30,000; contributing writer).

                  

  •               1993‑97 Student Literacy Corps Program to recruit and prepare undergraduate volunteers as community literacy volunteers in lower Manhattan ($100,000 award;  primary author).

                  

  •               1992‑95 Title XI Urban Community Service Program  to address the high priority urban needs of underperforming schools and students.  This is the largest federal education award ever received by Pace University in its institutional history ($2,100,000 three‑year award; sole author).

                  

  •               1991‑96 Dwight D. Eisenhower Title II Cooperative‑Demonstration Program for the improvement of mathematics achievement for minority and female students in Greenburgh Central District Seven ($191,000 over four annual awards; sole author)

                  

  •               1991‑93 The Guinzburg Foundation/Pace University I Have a Dream Program to assist 77 residents from Oceanhill-Brownsville, Brooklyn in completing high school ($43,000; sole author)

                  

  •               1989‑96 Liberty Partnerships Program for dropout prevention and postsecondary services to over 400 at-risk secondary students annually in public schools in Brooklyn, Manhattan, and Yonkers ($1,457,310 over seven awards; sole author)

                  

  •               1988‑96 Teacher Opportunity Corps Program to attract, recruit, prepare, retain, and place minority candidates to teach in urban public schools ($510,000 over six awards; sole author).

                  

  •               1990‑91 Chase Manhattan Neighborhood Grant Program for scholarships to community based organization personnel to study pedagogy and techniques of literacy tutoring ($1,000;  sole author).

                  

  •               1989‑91 Student Literacy Corps Proposal ---  see 1993-97 SLC award description ($49,600 award;  primary author).

                  

  •               1987‑91 Stay‑in‑School Partnerships Project for dropout prevention and teacher education curriculum infusion of at-risk issues ($567,900 over five awards; sole author)

  • ORLJ 4009: Understanding behavioral research

    Overview of alternative methods of behavioral research and their relative strengths and limitations. Application of methodological principles in order to read and evaluate social science research and learn how to begin to conduct research.

    ORLJ 5003: Human resource management

    Current and emerging emphases in the management of human resources in organizations.

    ORLJ 5106: Psychological aspects of organizations

    Prerequisite: ORLJ 4005. Examines contemporary theory, research and practice in organizational behavior. Topics include: organizational entry, socialization, motivation, reward systems, group and individual decision-making, conflict resolution, stereotyping and discrimination.

    Documents & Papers

    Compares praxis, i.e., what really matters for OD practioners, to theory.

    Download: Publication: Theory Orientations of OD Practitioner [PDF]

    What beliefs do managers have about change?

    Download: Article: Understanding the management of change [PDF]

    Centers and Projects

    Principles & Practices of Organization Development
    Website: http://www.tc.columbia.edu/odprograms/


    Program in Organization Development & Human Resources Management
    Website: http://www.tc.edu/odprograms