Conflict Intelligence Executive Education Program

Instructor

Dr. Peter T Coleman is Professor of Psychology and Education at Columbia University where he holds appointments at Teachers College, and the School of Professional Studies. Dr. Coleman directs the Morton Deutsch International Center for Cooperation and Conflict Resolution (MD-ICCCR), is founding director of the Institute for Psychological Science and Practice (IPSP), and is co-executive director of Columbia University’s Advanced Consortium on Cooperation, Conflict, and Complexity (AC⁴).

Dr. Coleman is a renowned expert on constructive conflict resolution and sustainable peace. His current research focuses on promoting conflict intelligence and systemic wisdom as meta-competencies for navigating conflict constructively across all levels (from families to companies to communities to nations), which includes projects on adaptive negotiation and mediation; cross-cultural conflict adaptivity; optimality dynamics in conflict, justice and polarization; multicultural conflict; intractable conflict; and sustainable peace.

In 2003, Dr. Coleman became the first recipient of the Early Career Award from the American Psychological Association (APA), Division 48: Society for the Study of Peace, Conflict, and Violence, and in 2015 was awarded the Morton Deutsch Conflict Resolution Award by APA and a Marie Curie Fellowship from The European Union. In 2018, Dr. Coleman was awarded the Peace Award from Meaningful World, in celebration of their 30^th anniversary and the UN’s International Day of Peace, and in 2020 a Lifetime Commitment Award from the Human Dignity and Humiliation Studies association. In 2023 he was elected to be 2023 Fellow of the International Association of Conflict Management.

Dr. Coleman edits the award-winning Handbook of Conflict Resolution: Theory and Practice (2000, 2006, 2014) and his other books include The Five Percent: Finding Solutions to Seemingly Impossible Conflicts (2011); Conflict, Justice, and Interdependence: The Legacy of Morton Deutsch (2011), Psychological Components of Sustainable Peace (2012), and Attracted to Conflict: Dynamic Foundations of Destructive Social Relations (2013), and Making Conflict Work: Navigating Disagreement Up and Down Your Organization (2014), which won the 2016 Outstanding Book Award from The International Association of Conflict Management. Most recently he published a book with Columbia University Press on breaking through the intractable polarization plaguing the U.S. and other societies, titled, The Way Out: How to Overcome Toxic Polarization (2021).

As featured in the Harvard Business Review cover story on power and conflict.

Dr. Coleman has also authored well over 100 articles and chapters, is a member of the United Nations Mediation Support Unit’s Academic Advisory Council, is a founding board member of the Gbowee Peace Foundation USA, and is a New York State certified mediator and experienced consultant. In 2017, he received the International Association of Conflict Management 2017 Best Conference Theoretical Paper Award for his article Conflict Intelligence and Systemic Wisdom: Meta-competencies for Engaging Difference in a Complex, Dynamic World, and in 2018 The Emerald Literati Award for the paper Adaptive mediation: An evidence-based contingency approach to mediating conflict.

Dr. Coleman also founded and edits the MD-ICCCR Science-Practice Blog, the WKCR (89.9 FM) monthly radio program Peace and Conflict at Columbia: Conversations at the Leading Edge, and is a frequent blogger on Psychology Today and The Hill. Dr. Coleman’s work has also been featured in media outlets such as The New York Times, The Guardian, The Chicago Tribute, Nature, Science, Scientific American, Harvard Business Review, Forbes, Wired, This American Life, Time Magazine, Fox Business, CBS, Fast Company, Chicago Public Radio, the PBS Newshour and various international outlets.

Learning Objectives

Upon completion of the Conflict Intelligence (CIQ) program, participants will be able to:

Overall Program Outcomes

• Demonstrate conflict intelligence as a core leadership competency
• Approach conflict with strategic clarity rather than reactive patterns
• Build stronger, more resilient professional relationships
• Increase leadership effectiveness in challenging interpersonal situations
• Apply research-backed frameworks immediately in workplace contexts

Who Should Attend

The Conflict Intelligence (CIQ) program is designed for professionals at all levels who want to transform how they navigate workplace tension and turn conflict into a competitive advantage.

Ideal for:

• Emerging Leaders & Managers: New managers, team leads, department heads, and supervisors building their leadership foundation
• Individual Contributors: Project managers, professionals in client-facing roles, and anyone preparing for leadership responsibilities
• Functional Leaders: HR professionals, sales and account managers, operations managers, product managers, and consultants navigating stakeholder dynamics

Perfect if you:

• Struggle with difficult conversations or avoid necessary confrontation
• Want to understand your reactions under pressure
• Need to build stronger relationships across differences
• Feel surprised by how others perceive you in tense situations
• Aspire to lead with confidence when stakes are high

The CIQ program provides the essential foundation every professional needs to lead effectively in today's collaborative, high-pressure work environment. If conflict feels like an obstacle to your success, CIQ will teach you to make it your strategic asset.

Upon Completion

Participants who successfully complete this program will earn a verified Certificate of Participation and an official Digital Badge—valuable credentials that showcase your commitment to professional growth and can be shared on LinkedIn or digital portfolios. View our sample program badge and certificate below.

Important Notice: This is a non-credit program. Completion does not provide academic credit toward any degree program at Teachers College or other institutions. No transcript credit will be awarded.

Where to Stay

Teachers College Recommended Hotels

• Aloft Harlem Hotel
  Reservations: 212-749-4000
  Location: 2296 Frederick Douglass Blvd.
  Aloft Harlem is the first new hotel in Harlem in 40 years. It features loft-inspired design and style in one of NYC's most happening neighborhoods. Steps from the legendary Apollo Theatre, Columbia University, and the 125th Street subway station.
• Hotel Beacon
  Reservations: 800-572-4969
  Location: 2130 Broadway at 75th Street
  Rooms come furnished with fully-equipped kitchenettes, complete with stoves, refrigerators, and coffee makers, allowing our guests to enjoy the plethora of family-owned grocery stores and bustling delis that are so emblematic of the Upper West Side.
• Belvedere Hotel
  Reservations: 212-245-7000 / 888-468-3558
  Location: 319 West 48th Street, between 8th & 9th Avenues
  All rooms contain kitchenettes; laundry facilities are located on the premises. Receive Up to 10% off their Flexible Rate when you book through the hotel website.
• Courtyard New York Manhattan/Central Park
  Reservations: 212-324-3773
  Location: 1717 Broadway on West 54th Street
  Contemporary rooms offer free WiFi, desks with ergonomic chairs, flat-screen TVs with premium cable channels and iPod docks, plus minifridges and Keurig coffeemakers. Includes access to spacious fitness center with cardio equipment and free weights.
• Empire Hotel
  Reservations: 855-265-7400
  Location: 44 West 63rd Street, between Broadway and Columbus Avenue
  Each room has wi-fi, flat screen TVs, and guests may use the fitness center.
• HI New York City Hostel
  Reservations: 212-932-2300
  Location: 891 Amsterdam Ave
  Located in a landmark building on the Upper West Side. Offers Internet access, laundry facilities, and self-catering kitchen. Open 24 hours.
• Hudson New York Hotel
  Reservations: 212-554-6000
  Location: 358 West 58th Street, between 8th and 9th Avenues
  This 1,000-room hotel features cozy "studios." Amenities include in-room safe, cable TV, iPod docking stations, and Ciel bath products. *High-speed internet is available for a fee.*
• Jazz on The Park Hostel
  Reservations: 646-438-9222
  Location: 36 W 106th Street
  A modern hostel offering a coffee bar. Located in Upper West Side, along Central Park and close to subways. Reservations are non-refundable.
• The Lucerne
  Reservations: 800-492-8122
  Location: 201 West 79th Street and Amsterdam Avenue
  The Lucerne features 250 deluxe oversized rooms and suites. Its offerings include complimentary wine reception (hosted daily), wi-fi, and newspaper.
• Marrakech Hotel NYC
  Reservations: 212-222-2954
  Location: 2688 Broadway
  Offers modern amenities including free Wi-fi throughout the hotel, flat screen TVs, and CD radio or iHome players.
• The Central Park North
  Reservations: 212-662-2300
  Location: 137 W111th Street
  The Central Park North is located only a 5-minute walk from Central Park. Every room has cable television and high speed WiFi Internet access.
• The International Cozy Inn
  Reservations: 646-248-1980
  Location: 248 Malcolm X Blvd
  A three-star lodging featuring bright suites with kitchenettes, wood floors, and free Wi-Fi.
• The Travel Inn Hotel
  Reservations: 212-695-7171
  Location: 515 West 42nd Street between 10th & 11th Avenues
  This Midtown hotel has on-site parking for an additional fee and outdoor swimming pool. Wi-fi is available for an additional fee.
• W New York - Times Square
  Reservations: 888-627-9102
  Location: 1567 Broadway at 47th Street
  W New York Times Square features 509 ultra- modern guest rooms and 43 suites. Their services and amenities include high-speed internet access, 24-hour fitness room, and Aveda bath products.
• Yotel
  Reservations: 646-449-7700
  Location: 570 10th Avenue
  The hotel utilizes technology with a "smart" design. It has a super fast wi-fi and a rooftop terrace.

Columbia Preferred Hotel

• Hotel Belleclaire – 4 Star
  Address: 2175 Broadway, New York, NY 10024
  Complimentary Grab & go breakfast, free high-speed Wi-Fi, complimentary use of on property fitness center, waived hotel facility fee, free walking tours, facility fee waived. **24 Hour Cancellation Policy**
• The Arthouse – 4 Star
  Address: 2178 Broadway, New York, NY 10024
  Complimentary breakfast from Arthouse Café, waived facility/urban fees, complimentary
  Wi-Fi, 2 complimentary in-room bottled waters daily, coffee makers in each room, 24-hour business center with free internet access, complimentary access to fitness center. **24 Hour Cancellation Policy**
• Warwick New York – 4 Star
  Address: 65 W 54th St, New York, NY 10019
  Complimentary Wi-Fi, complimentary access to state-of-the-art fitness center, waived service charges and facility charges. **24 Hour Cancellation Policy**
• The Lucerne - 4 Star
  Address: 201 W 79th St, New York, NY 10024
  Complimentary WI-FI, complimentary 24-Hour access to fitness room, complimentary 24- hour business center/faxes, complimentary coffee and tea in room with Keurig coffee maker, 15% off for American breakfast at Nice Matin, waived facility fee.
  **24 Hour Cancellation Policy**
• Aloft Harlem – 3 Star
  Address: 2296 Frederick Douglass Blvd, New York, NY 10027
  Complimentary Wi-Fi, complimentary bottled water, coffee and tea in guestroom. **24 Hour Cancellation Policy**
• The Edge - 3 Star
  Address: 514 W 168th St, New York, NY 10032
  Complimentary in-room Keurig coffee machine and pods, complimentary morning coffee in lobby, complimentary high-speed wireless internet, 24/7 use of business center and complimentary use of fitness facility.
  **24 Hour Cancellation Policy**