Security AwarenessSkip to content Skip to main navigation
Computing @ TC
We all receive unsolicited email and phone calls. There is a lot going on in our day and sometimes we get caught off guard. Cyber Bad-Guys take advantage of our system of trust, trying to get our passwords, credit card numbers, and our identity. Unfortunately, they don't all come wearing black cowboy hats and looking scary. Sometimes they text us to warn us that our bank account has been hacked and we need to click a link to verify the fraudulent activity or our computer has a virus and if you let them login, they can fix it. Please note: there are some legitimate companies using these tactics to get you to subscribe to their services.
Do not let anyone into your computer that is not from CIS IT or a verified computer repair center.
The risk is too great for you not to verify them through us.
CIS at TC and major reputable companies will not ask you for your username and password virtually or by phone.
Here are some common warning signs to look for to see if a message is fake:
- Sense Of Urgency, Threatening Language: Does the message urge you to take action right away? Common tactics include threatening account closures.
- Request for Personal Information: Are you asked to take actions that reveal personal information like account numbers, passwords, or credit card numbers? Most reputable organizations will not request this information from you via email.
- Typos, spelling mistakes and bad grammar are clear warning signs that an email is fraudulent.
- Strange Links: Hover a link to see its destination. The link displayed should be the same as the actual destination.
- Generic Salutations: Dear Sir or Madam, Dear Valued Customer
Organizations that you work with already have your information. They will address you by name and include a portion of your account number.
Other good examples and information about phishing e-mails, calls, and scams can be found at:
If you are approached online, via e-mail, text, browser pop-up, please do not respond. Remember to think before you click. If you think your computer has been compromised and you need help to fix or verify, please call us at 212.678.3300. Or open a Service Desk ticket by clicking the Service Desk icon at the top righthand corner of the portal page.
To request disability-related accommodations contact OASID at firstname.lastname@example.org, (212) 678-3689, (212) 678-3853 TTY, (646) 755-3144 video phone, as early as possible.