Self-Service Banner (SSB9)

Self-Service Banner 9

SSB9

Teachers College is rolling out the newest version of Self-Service Banner (SSB9) with updates aimed at modernizing and improving the user experience. SSB provides a large part of the functionality found in the myTC portal. Students, staff, and faculty interact with SSB when registering for courses, submitting timesheets and leave reports, viewing student records, accessing financial aid info, and more.

This upgrade will impact much of this functionality. For more details about the changes and the implementation timeline please continue reading below.

What's Changing

The following areas have been revamped. The look and feel has changed, and there have been some functional changes as well.

Personal Information

Personal details such as contact info, mailing addresses, and emergency contacts are now in a Personal Information Dashboard. View and edit personal details including email and mailing addresses, phone numbers, and emergency contacts.

Student Profile

View registered courses and hours, registration notices, holds, and access transcripts, grades, and graduation applications.

Registration Dashboard

Prepare for the next term, view past records, search and register for classes, and more.

Financial Aid

View status of aid requirements, award offers, aid history, and other resources and notifications relating to financial aid.

Employee Dashboard

Access Time and Leave Reporting, Leave Balances, Pay Stubs, Direct Deposit Info, EPAFs and more.

Timeline

Self-Service 9 is available now to everyone.

You can find links to Self-Service 9 in the Employee Information section of the employee portal and the Student Information section of the student portal.

February 6th 2023

GENERAL RESOURCES

The following functionality for students will no longer be available in Self-Service 8. Students must use Self-Service 9 to:

View and edit personal email addresses, mailing addresses, and phone numbers
View and edit emergency contacts
NEW: Update your preferred first name.

March 13th 2023

STUDENT RESOURCES

The following functionality for students will no longer be available in Self-Service 8. Students must use Self-Service 9 to:

View grades
View unofficial web transcripts
Apply for graduation applications
Search and register for courses
View student account information and pay

April 17th 2023

EMPLOYEE RESOURCES

The following functionality for employees will no longer be available in Self-Service 8. Employees must use Self-Service 9 to:

View pay stubs
Enter time and leave reports
Approve time and leave reports
View and edit direct deposit info
Update Personnel Actions / EPAFs

FACULTY RESOURCES

The following functionality for faculty will no longer be available in Self-Service 8. Faculty must use Self-Service 9 to:

Enter grades
See the Class List
See the Faculty Detail Schedule

FAQs

Which version of Self-Service should I be using?

During the pilot period, it is up to you. We encourage you to use the new Self-Service Banner 9 so that you have an opportunity to provide feedback and report any issues.

What happens if I use SSB8 for a time/leave report but my supervisor approves it in SSB9?

Both SSB8 and SSB9 access the same data. So, for example, if you submit a leave report in SSB8, your supervisor can approve it in either SSB8 or SSB9. The end result is the same. This is true of all functionality available via Self-Service.

What if I have a question not on this list?

Please let us know and we'll answer your question, and add it to the FAQs. Email us at servicenow-ea@tc.columbia.edu