Visit the Service Desk

Visit the Service Desk


Service Desk Services

The TC Service Desk can help you with services such as:

  • PC and Mac Problems
    • Note: Desktops and laptops must have a TC tag in order to be serviced by the Service Desk--The tag will say "Property of Teachers College”
  • Setting up hardware or software for the first time
  • Campus network, Internet and phone connections
  • College Internet accounts and passwords

Contact Us:

IMPORTANT: IN OBSERVANCE OF COVID PRECAUTIONS, ACCESS TO SERVICE DESK WALK IN IS RESTRICTED TO 1 OR 2 CLIENTS AT A TIME. ALSO, THE SERVICE DESK WALK IN CENTER MAY BE CLOSED WITHOUT NOTICE.

  • E-mail: servicedesk@tc.columbia.edu
  • Phone: 212-678-3300
  • Drop-in: Grace Dodge 70
    • Monday: 8:00am - 8:00pm
    • Tuesday: 8:00am - 8:00pm
    • Wednesday: 8:00am - 8:00pm
    • Thursday: 8:00am - 8:00pm
    • Friday: 8:00am - 8:00pm 
    • Saturday: No Walk In Service Available
    • Sunday: No Walk In Service Available

* Please note: The Service Desk may open late or close early without notice due to Covid Precautions or concerns.

 

Submit a Service Desk Ticket  

Service Desk Team


Joe Acosta

Associate Director of IT Service Delivery

Luis Barbito

Service Desk Team Lead

Learn More About...


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