Right Contacts to Get Help Faster
There are several departments at Teachers College that can provide you with assistance for various issues you may be having.
To extend and access a past course, you can follow these steps
- If the student is auditing the course, you can add the student by following these steps.
- If you need to add a student who will receive a grade for the course, that student will need to contact the registrar at registrar@tc.columbia.eduto make sure they have registered.
*Note, it can take up to 48 hours for students to be added to a Canvas course once they have registered
- To schedule support ahead of time for classroom technology, you will need to fill out a Media Services request form
- If you need support while you are in the classroom, you can use a classroom phone to dial extension 3300 and press option 1. To use your cell phone, dial (212)678-3300 and press option 1.
- Before adding, copying, or reusing a Padlet, ensure you are logged into your TC Padlet account by using the URL http://teacherscollege120.padlet.com
- Then, you can follow these steps to:
- Create a TC Padlet
- Embed a TC Padlet into a Canvas page
- Copy a Padlet
- Reuse a Padlet
- If you are the instructor of a course, you can copy that course into another course in which you are the instructor
- If you weren’t the previous instructor and still need the course copied, you will need to get permission from the instructor and forward that permission to servicedesk@tc.columbia.edu
- Your course may not appear on your Canvas dashboard due to the course not being selected as a favorite within your dashboard. Select the course you want to appear on your Canvas dashboard
- If your course is still not appearing within Canvas, check the TC Course Schedule. If you see your name listed as the instructor for a course, but don’t see that course in Canvas, contact DFI.
- If your name does not appear on the TC Course Schedulefor a specific course, please contact your department’s DAA.
- Turnitin is automatically available for all faculty in Canvas. To create a Turnitin assignment, follow these steps
- If you want to use Turnitin to submit an individual paper, follow these steps
To extend and access a past course, you can follow these steps
*Reminder: For quick responses to Canvas related questions, chat or call their 24/7 support line by clicking the Help icon or follow these instructions.