ACE, Powered by Lattice
ACE (Achieve, Contribute, Excel) is TC's performance management approach, designed to help every employee perform and grow by connecting individual contributions to the College's Strategic Priorities.
Powered by Lattice, ACE supports an ongoing performance experience where employees and managers set meaningful goals, discuss progress, recognize contributions, and adjust priorities throughout the year.
Through ACE, employees can better understand how their work supports their team, advances the College's priorities, and ultimately impacts our students, community, and one another.
Access Lattice — Access ACE Performance Management, powered by Lattice, through the myTC Portal under Knowledge and Resources.
Pin the ACE resource as a favorite for convenient access throughout the performance cycle.
Follow the prompts to sign in using your UNI single sign-on (SSO) username and password.
After you sign in to Lattice, you are ready to start setting your Goals.
You will not be able to access Lattice until you activate your account!
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📅 FY26–27 Goal Setting: September 14 – December 15, 2026
Goal Setting is the first stage of the ACE Performance Management cycle. Employees and managers should work together to develop meaningful goals that connect individual contributions to team, departmental, and College priorities.
As you develop your goals, consider:
- How does my work support the College's Strategic Priorities?
- What outcomes will demonstrate the impact of my contributions?
- What skills or capabilities would I like to strengthen this year?
💻 Goal-Setting Resources
ACE Performance Management: Goals and Milestones
Ready to enter your goals? Use this step-by-step knowledge article to learn how to create goals, align them to broader College goals, and add milestones in Lattice.
Goal Setting in Lattice: Video Demo
Prefer to see the process in action? Watch this short video demonstration from Lattice to see how to create a goal directly within the platform.
Live Goal-Setting Training
Join Human Resources for a live Goal-Setting Training session designed to help you get started with ACE, powered by Lattice.
The session will cover:
- Creating and entering goals in Lattice.
- Using milestones to define measurable steps toward achieving your goals.
- Connecting individual goals to the College Strategic priorities.
- Navigating the Lattice goal-setting experience, including a few new features!
📅 We encourage employees and managers to attend a live session whenever possible. Visit the HR Events page to view available Goal-Setting Training dates and times and register for the session that works best for you.
🎥 Unable to attend a live training? A video recording of the session will be available here by October 1 for you to review at your convenience.
🤝 1:1s
Regular 1:1s are an important part of the ongoing performance experience, giving employees and managers dedicated time to stay connected throughout the year, not just during formal performance milestones.
Lattice provides a shared space to prepare for and structure these conversations, capture discussion topics, and maintain continuity from one conversation to the next. Use 1:1s to discuss priorities, accomplishments, challenges, development, and support needed.
By keeping 1:1s in Lattice, employees and managers can build on previous conversations and maintain a consistent connection between day-to-day work, goals, and ongoing development.
🎥 1:1s in Lattice: Video Demo
Watch this short demonstration from Lattice to learn about the 1:1s feature. /media/administration/human-resources/Lattice-Platform-Navigation-and-One-On-Ones.mp4
💭 Feedback (Giving & Feedback)
For Managers
Managers play an important role in creating opportunities for meaningful feedback and recognition. Because employees often contribute beyond their immediate teams through cross-functional projects, committees, councils, and other institutional work, managers can request feedback from colleagues who have directly experienced an employee's contributions. This can provide a broader perspective on an employee's work, contributions, and impact.
For Employees
Employees can request feedback for themselves from colleagues they work with to gain additional perspective on their contributions, strengths, and effectiveness. Employees can also give feedback to colleagues, including recognizing the good work they see happening across TC.
Creating and facilitating opportunities for meaningful recognition is an important part of our culture. Feedback gives us another way to make great work visible, acknowledge others' contributions, and strengthen a culture of appreciation across TC.
Whether requesting or giving feedback, focus on work-related contributions, behaviors, and impact. Feedback is most meaningful when it is specific, constructive, and grounded in direct experience working together.
🎥 Feedback in Lattice: Video Demo
Watch this short demonstration from Lattice to learn how to request, give, and receive Feedback. /media/administration/human-resources/Requesting-and-Giving-Feedback.mp4
In preparation for Mid-Year, revisit your goals to reflect on progress and ensure they remain aligned with current priorities. The Mid-Year Check-In provides dedicated time for employees and managers to discuss what has changed and evaluate and revise goals as needed.
Mid-Year is where the E + R in SMART(ER), Evaluate and Revise, comes into focus. Employees and managers should evaluate progress against established goals and revise goals when priorities, responsibilities, or circumstances have changed.
Coming Soon: Additional guidance, resources, and training will be available here as we approach the Mid-Year Check-In.
Timeline: 📅 January 5 – April 2027
In preparation for Year-End, revisit your goals and reflect on your accomplishments, contributions, and progress throughout the year. The Year-End Review provides dedicated time for employees and managers to reflect on overall performance, discuss impact and development, and recognize meaningful contributions across the performance cycle.
Coming Soon: Additional guidance, resources, and training will be available here as we approach the Year-End Review.
Timeline: 📅 May – August 2027
Please review and download this double-sided, one-page document outlining strategies for the ACE Process.
Have questions about ACE Performance, powered by Lattice? Review the ACE FAQs for guidance on the performance process, using Lattice, and other commonly asked questions. The document includes jump links to help you quickly find the information you need.
Have more questions?
Your inquiries help us keep this FAQ functional and up to date. If you need help with the performance process or system questions, reach out to HRISTeam@tc.columbia.edu.