Benefits to Support Hybrid and Flexible Work

TELUS Health offers support, guidance, and assistance in managing problems or obstacles at any point in your life.

Professional assistance is available for you and your dependents on a confidential basis. Counselors are available 24 hours a day, 7 days a week.

Contact Information
Phone Number: 844-664-0379 
Online: one.telushealth.com

Username: tceap

Password: tceap

Additional program details can be found below.

EAP Counseling Services Flyer

TELUS Health Research Services

BrightHorizon

Provides primary, as well as back-up, care solutions; education and home help and more.

• Primary Care Solutions
  Jump ahead on waitlists at Bright Horizons centers nationwide or take advantage of tuition discounts (up to 10%) at our partner centers; find ongoing care with free access to Sittercity’s premium database of sitters and virtual sitting, and get personalized, discounted help from a local placement service for trained, screened nannies.
• Reliable Back-Up Care
  Find convenient, high-quality backup child care at nearby centers with best-practice COVID-19 protocols* in place. Or, reserve backup care for your child and adult or elder loved ones with in-home care providers who must comply with specific health and safety guidelines.
  • Center-based child care: $2 per hour
  • In-home child care: $6 per hour (hours 1-59); $8 per hour (hours 60-120)
  • In-home elder care: $6 per hour (hours 1-59); $8 per hour (hours 60-120)
• Education & Homework Help
  Help your child stay on track with access to new exclusive discounts on tutoring, test prep, and enrichment classes from high-quality partners like Varsity Tutors, Revolution Prep, and MarcoPolo Learning, as well as virtual and in-home learning pods through Sittercity.
• SitterCity and Years Ahead
  TC employees can access an enhanced free membership, so you can search for an onsite or virtual tutor. Access to a discounted nanny placement service is also available. Click here for more details on SitterCity and Years Ahead.
• Get Started
  Visit https://clients.brighthorizons.com/teacherscollege
  If Prompted: Employer Username: teacherscollege | Password: care4you
  Download the App: Search "back-up care" in the App Store or Google Play
  *For up-to-date information on backup care and COVID-19, please visit www.brighthorizons.com/covid19.