Benefits to Support Hybrid and Flexible Work

Humana (EAP)

Humana (TC’s Employee Assistance Program) offers support, guidance, and Work-Life resources to help you find the right balance between work and home.

Professional assistance is available for you, your spouse, children, immediate family, or life partner to resolve personal and family problems confidentially. Counselors are available 24 hours a day, including holidays.

Contact Information

Phone Number: 800-448-4358 (Available 24 hours a day, 365 days a year)


  • Username: tceap
  • Password: tceap

For problem-solving support, you are eligible for five(5) face-to-face sessions or telephonic or web-video consultations per incident per year. 

Additional program details can be found below, and for a quick video on the program, please click here.

EAP and Work-Life Services Flyer

Primary and back-up child, adult and elder care options


Provides primary, as well as back-up, care solutions; education and home help and more.

  • Primary Care Solutions
    Jump ahead on waitlists at Bright Horizons centers nationwide or take advantage of tuition discounts (up to 10%) at our partner centers; find ongoing care with free access to Sittercity’s premium database of sitters and virtual sitting, and get personalized, discounted help from a local placement service for trained, screened nannies.
  • Reliable Back-Up Care
    Find convenient, high-quality backup child care at nearby centers with best-practice COVID-19 protocols* in place. Or, reserve backup care for your child and adult or elder loved ones with in-home care providers who must comply with specific health and safety guidelines.
    • Center-based child care: $2 per hour
    • In-home child care: $6 per hour (hours 1-59); $8 per hour (hours 60-120)
    • In-home elder care: $6 per hour (hours 1-59); $8 per hour (hours 60-120)
  • Education & Homework Help
    Help your child stay on track with access to new exclusive discounts on tutoring, test prep, and enrichment classes from high-quality partners like Varsity Tutors, Revolution Prep, and MarcoPolo Learning, as well as virtual and in-home learning pods through Sittercity.
  • SitterCity and Years Ahead
    TC employees can access an enhanced free membership, so you can search for an onsite or virtual tutor. Access to a discounted nanny placement service is also available. Click here for more details on SitterCity and Years Ahead.
  • Get Started
    If Prompted: Employer Username: teacherscollege | Password: care4you
    Download the App: Search "back-up care" in the App Store or Google Play
    *For up-to-date information on backup care and COVID-19, please visit

NYC Department of Education Learning Bridges

Provides free child care options for a limited group of eligible children attending NYC DoE schools from 3-K through 8th grade on days they are scheduled for remote learning. Details are available on the NYC Schools website.

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